Featured White Paper
Communication Intelligence and 'Straight-Through' Policy Production
Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Featured Case Study
Centris AG Implements DOC1 On-Demand to Provide Clients with Real-Time Document Generation
Centris AG is implementing Group 1's CCM On-Demand solution to help simplify and improve its customer communications.
Life & Health Insurance
8 of the Top 10 Health Insurers Depend on Pitney Bowes Group 1 Software
Increased competition. Rising customer expectations. Heightened compliance requirements. Insurance carriers are faced with unique challenges in their quest to improve profitability, reduce costs and strengthen relationships with subscribers and partners.
Leading insurance providers have tapped into a previously underutilized resource — customer, production and channel intelligence — to improve virtually every critical business process. With Pitney Bowes Group 1 solutions, product managers are developing profitable line extensions. Accounts Receivables heads are using electronic delivery methods to shorten time–to–payment cycles. Mail center managers are stepping up to more complex compliance mandates — and finding ways to still lower costs. Sales and marketing professionals are customizing correspondence, from Explanation of Benefits to monthly statements. And operations managers are reengineering business processes to reduce errors and improve productivity.
Customer Communication Management opens new doors of opportunity.
- Equip providers with the tools to view EOBs and statements 24/7
- Track the production of every single page to ensure HIPAA-compliant distribution
- Improve quality and accuracy by validating customer data in real time
- Hone in on high-potential cross-sell opportunities through 360° targeting
- Modify mission critical communications on–the–fly with print-stream engineering
- Assign accurate territory ratings to assess risk and calculate accurate premiums
- Validate risk location automatically using automated underwriting tools
Pitney Bowes Group 1 Software provides the decision-making support and the hard dollar savings that help carriers respond to competition, redefine themselves, and thrive in a fast-changing, highly competitive industry. Learn more about the challenges and opportunities facing the Life & Health Insurance industry.
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